Customer Care

We’re here to help, every step of the way.

Our Commitment to Excellence

At BioMed Group, we are dedicated to delivering the highest quality customer service and support. Our mission is to provide healthcare professionals with superior products that enhance patient care. We actively listen to our customers, ensuring their needs are met with timely, effective solutions. From pre-sale consultations to post-sale support, our team is committed to excellence at every stage.

Exceptional Products & Services

Cutting-Edge Technology

Our hospital equipment is designed with the latest technology to ensure precision and reliability in medical care.

Dedicated Support Team

Our expert support team is available to assist with any inquiries or issues, ensuring seamless operation.

What Our Customers Say

With wheels that were designed to travel and which glide across the most unstable of floors, the multiple hooks for hanging things and the tether which allows it to attach to virtually any bed, my team and I are super satisfied beyond expectations. The Biomed Group and the UniPole® System have been a game-changer at my institution!”

Cardiac Anesthesiologist, at a leading Cardiac Centre

“Our hospital has been using the UniPole® System for many  years….These are superior IV poles. The unique hexagonal base provides great stability to prevent tipping…We use the poles throughout the entire hospital and the staff loves them!

Clinical Engineer, at a major Children’s Hospital

Medical Innovation for the 21st Century

Phone

Canada / USA: 

+1-613-745-4139

International: 

+1-833-246-6331

Address

323 Coventry Road

Ottawa, ON

Canada

K1K 3X6